1. Introduction
These terms and conditions govern your use of Courchevel-Resort's services and website. By accessing our website or using our services, you agree to these terms. Please read them carefully before making a booking.
2. Booking Terms
2.1 Reservations
- All reservations are subject to availability
- A valid credit card is required to secure your booking
- Minimum stay requirements may apply during peak seasons
- Special requests are subject to availability and cannot be guaranteed
2.2 Deposit and Payment
- 30% deposit is required at the time of booking
- Full payment is due 30 days before arrival
- For last-minute bookings (within 30 days), full payment is required
- All payments are in Euros
3. Cancellation Policy
3.1 Standard Cancellation
- Free cancellation up to 7 days before arrival
- 50% charge for cancellations 3-7 days before arrival
- 100% charge for cancellations within 3 days of arrival
- No-shows will be charged in full
3.2 Peak Season Cancellation
- Free cancellation up to 30 days before arrival
- 50% charge for cancellations 14-30 days before arrival
- 100% charge for cancellations within 14 days of arrival
4. Check-in and Check-out
- Check-in time: from 15:00
- Check-out time: until 11:00
- Early check-in and late check-out subject to availability
- Valid ID required at check-in
5. Resort Rules
- Smoking is prohibited in all indoor areas
- Pets are allowed only in designated accommodations
- Quiet hours: 22:00 - 07:00
- Guests are responsible for any damage to property
6. Liability
Courchevel-Resort is not liable for:
- Loss or damage to personal belongings
- Injuries resulting from ski and sports activities
- Service interruptions due to weather or force majeure
- Third-party service providers
7. Additional Services
7.1 Ski Services
- Equipment rental must be booked in advance
- Cancellation of ski lessons: 24-hour notice required
- Ski passes are non-refundable once issued
7.2 Transfers
- Airport transfers must be booked 48 hours in advance
- Cancellation: 24-hour notice required
- Flight delays: 2-hour waiting time included
8. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
9. Contact Information
For questions regarding these terms, please contact us at:
Email: [email protected]
Phone: +33 4 79 08 00 00
Address: Rue du Rocher, 73120 Courchevel, France
10. Governing Law
These terms are governed by French law. Any disputes will be subject to the exclusive jurisdiction of the courts of France.
Last updated: February 9, 2024
